Shipping & Refunds Policy

Shipping that aims to tread lightly on mother nature.

Limited edition prints

NEW ZEALAND (unframed and framed)
$10 - 3-5 days delivery after shipped

INTERNATIONAL (unframed only*)
Australia $35 NZD - 10-20 days delivery after shipped

Rest of the world $60 NZD - 15-30 delivery after shipped

Kindly note that my art prints are printed to order, so there is a slightly longer wait than standard online orders. Please allow 5-14 working days for your print to be shipped and 14 days for framed artwork to be shipped. Thank you in advance for your patience.

Unframed prints are sent flat packed using tissue paper and cardboard OR in a tube carefully rolled in acid free tissue. I am continuously working towards a new solution for framed prints - due to glass insurance purposes through courier providers it is not possible to send 100% plastic free.

*Note: I cannot send glass framed prints outside of NZ at this time. Please get in contact if you'd like support to find a local framer.

Original artwork

Carefully packaged using tissue paper, cardboard, plastic free tape, and reused materials like bubble wrap from time to time.

NEW ZEALAND
$35 - $50

INTERNATIONAL
Email info@wildandsaltystudio.com to get a shipping quote for your country.

Please allow 7-12 working days for your artwork to be shipped. Thank you in advance for your patience.

Christmas ordering cut off dates

To guarantee delivery for Christmas day.

International - 14th November
Australia - 6th December
NZ - 15th December

Delivery

Prints - Please allow 5-12 working days for your print to be shipped and 14 days for framed artwork to be shipped.

Originals - Please allow 7-12 working days for your artwork to be shipped.

Being a one (wo)man band I thank you in advance for your patience.

Refunds & damage

No exchange or refunds for change of mind, however always reach out as time to time this could be possible.

If your print(s)/artwork(s) is delivered damaged please get in contact with Jade immediately within 24 hours by emailing info@wildandsaltystudio.com. Please keep your parcel altogether as it was received as pictures will be required for claims.